Customer Support Channels
A 1–hour Response Guarantee
Our customer help crew is educated to swiftly take care of all cloud services customers’ requests and assistance requests. Through our ticketing system, it will be possible to share your inquiry and a support staff representative will most likely go back to to you within max 60 minutes. Basically, practice shows that the ordinary reply time is 20 minutes.
A Top–quality Support Service
Our tech support service is offered by a crew of qualified technicians which are prepared to respond to your query as quickly as possible. You are able to make contact with the support staff by starting a support ticket from your Web Hosting Control Panel or by sending us an email. On business days, you may also call us on the telephone or use the live chat option.
An Intuitive Help Section
INTELLILOCK has built–in a complete practical knowledge base into the Control Panel so you’re able to receive beneficial step–by–step guidelines any time. Each part of the Control Panel features its own contextual help area presenting a variety of how–to posts. We have also organized instructional videos to ensure that you get a more effective idea of how to carry out any given procedure.