A 99.9% Server Uptime
Our cloud hosting platform is based on a solid, high–end hardware architecture and a strongly tweaked Linux version. That’s why, no matter what your site is, or how many site visitors you have, or even in case there is a denial–of–service attack, our web hosting servers will stay up and your sites will stay visible online.
Our cloud services packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it’s essential to also set up your own network architecture. This is the reason why we built a custom internal network in each one of our data center facilities. Based on enterprise–class Juniper switches and routers, our internal network allows for exceptionally fast data transfer rates and is also completely redundant.
This way you can enjoy a 99.9% network uptime in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe and in our datacenter in Australia, no matter which hosting solution you have selected.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you are not happy with our hosting services, or if you find them insufficient, or if you decide that you need to have a Linux VPS rather than a cloud hosting account – we will give you a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have complete control of your domain names even if you terminate your account with us.
24/7 Technical Support
We have mindfully selected each single member of our 24x7 support department to make certain that we can provide the best client care service that you can possibly get. Each one of our techs has many years of experience working with hosting accounts behind his back, therefore they know what they are doing. Besides, they’re available to you 24/7 – you will be able to touch base with them whenever you want and they will respond back to you ASAP.
Their average response time is under 20 minutes, while with many other web hosting suppliers you have to wait around for days. And we offer a 1–hour response time guarantee. Irrespective of what happens, your questions will be replied to in less than 60 minutes.